Payment Policy

https://www.helenaswelt.de

Countries of Sale: Germany and Belgium

🏡 Address: 402 Chaussée de Renaix, Tournai Hainaut 7500 Belgique

💬 Contact: Contact Form

Payment Methods

At Helenas Welt, we offer a variety of secure payment options to make your shopping experience as convenient as possible.

Credit and debit cards: Visa, Mastercard, Maestro, Carte Bleue
PayPal
Apple Pay & Google Pay
Bancontact
Shop Pay

1. Payment by Credit or Debit Card

We accept major credit and debit cards.

Select “Credit/Debit Card” at checkout.
Enter your card details (number, expiration date, CVV).
Add your billing information.
Confirm the payment. You will receive a confirmation email.

2. Payment with Bancontact

Bancontact is a widely used payment method in Belgium and provides a secure checkout process.

Select “Bancontact” at checkout.
Enter your card details.
Authenticate the payment as instructed.
After confirmation, you will be redirected to the confirmation page.

3. Payment with PayPal

With PayPal, you can pay quickly and securely without re-entering your payment details.

Select “PayPal” at checkout.
Log into your PayPal account or create a new one.
Confirm the payment. You will receive a confirmation email.

4. Apple Pay & Google Pay

Pay conveniently via your smartphone or compatible browser.

Select “Apple Pay” or “Google Pay” at checkout.
Confirm the payment on your device.
You will automatically be redirected to the confirmation page.

5. Shop Pay

With Shop Pay, you can pay faster and more securely – including the option for installment payments (if available).

Select “Shop Pay” as your payment method.
Log into your account or create one.
Choose your preferred payment option and confirm the purchase.

6. No Hidden Fees

We do not charge any additional fees for any of the offered payment methods. The amount shown on your order confirmation is the final price.

7. Payment Security

🔒 The security of your data is important to us. All payments on our website are protected by SSL (Secure Socket Layer) encryption. We carry out regular security updates and checks to protect your information.

8. Questions About Payment?

If you have any questions or issues with your payment, our customer service is always available.

💌 Email: support@helenaswelt.de

☎️ Phone: +32 470 13 88 62

🏡 Address: 402 Chaussée de Renaix, Tournai Hainaut 7500 Belgique

💬 Contact: Contact Form

🕙 Monday–Friday: 08:00–18:00
🕕 Saturday: 08:00–13:00

We strive to respond to all inquiries within 1–2 business days.